Privacy Policy
Last updated: May 2025
Privacy Policy
At RLEV, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using rlev.shop, you agree to the practices described here.
Information We Collect
When you place an order or create an account, we collect:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely — we never store full card details)
- Order history and any communications you send us
When you browse our site, we automatically collect basic data such as your IP address, browser type, pages visited, and time on site. This helps us improve your experience.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your purchase or account
- To send marketing emails, if you have opted in (you can unsubscribe at any time)
- To improve our website and product offerings
- To comply with legal obligations
Sharing Your Information
We do not sell your personal data. We share it only with trusted third parties who help us operate our business, including:
- Shopify (our e-commerce platform)
- Shipping carriers (to deliver your orders)
- Payment processors (Stripe, PayPal, etc.)
- Analytics tools (to understand how our site is used)
All third parties are required to handle your data securely and only for the purposes we specify.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To make a request, email us at info@rlev.shop. We will respond within 30 days.